Contact

Write to hello@mypioneerphotoalbums.com. One address, read by the people who keep this site.

What we can help with

• Which album suits a set of prints, if you tell us the size, roughly how many, and whether more will follow.
• Which refill page fits which album line; the style number printed inside the album is the fastest way to a right answer.
• A capacity, a colour or a price on this site that looks wrong.
• Anything on a page that reads as a claim we cannot back.

What we cannot help with

Orders. We do not take payment, hold stock or ship parcels from this site, so we cannot see an order, change an address or process a return. That is handled where the order was placed, and their support can act on it while we can only sympathise.

Replies

A person answers, which means it can take a couple of days. A question with the style number in it gets a useful answer much faster than one without.